About Webinar Planet
Webinar Planet is an online training platform that provides most affordable and updated information, knowledge, updates, regulations to professionals across industries.
Missteps in fair housing and other areas can create expensive lawsuits. Sometimes we guess at what we should do, we listen to rumors and gossip, get bad advice and make poor decisions that create complaints. The speaker receives many questions regarding hard to understand, or seemingly simple situations and blunders that can get an apartment community in trouble. You may be surprised that the way you are dealing with resident and property management issues can turn into costly mistakes.
The number one reason that people stop ‘doing business’ with any property/company is the way they are spoken to and treated by the staff. In today’s environment dealing with Covid 19, residents/customers are scared, angry and frustrated. And they are quick to file complaints!
Management companies tend to train hard skills versus soft skills. This webinar helps us understand why knowledge of the product, the laws and most important how to provide improved service.
Who Should Attend
Entire site staff, regional managers, all owners
|May 24, 2022||What HUD Paid Shoppers and Testers Look For That Can Get Your Property Sued||75 Mins||$199.00|
|Aug 26, 2021||Everything You Need to Know Now About Fair Housing||90 Mins||$199.00|
|Dec 16, 2020||The Power of Resolving Conflict for Property Management Professionals; Keep Peace, Your Cool and Your Residents/ Customers||75 Mins||$199.00|
|Oct 27, 2020||Your New PR Team: There is More to Maintenance than Nuts and Bolts||60 Mins||$199.00|
|Jul 22, 2020||Get Clear While Swimming Through Fair Housing Muddy Waters||75 Mins||$199.00|