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1400 Corporate Pointe
Culver City
CA, 90230
United States

support@webinarplanet.com

+1 818 584 2346

Webinar Planet FAQ

Frequently Ask & Questions

What is a Live Webinar?

An interactive training session conducted in web platforms. A webinar is typically 60-90 minutes long. The speaker/presenter shares his screen and voice with the registered participants. A participant can ask live questions through audio or chat window to the speaker during the session during Q&A session at the end of the presentation.

What is a Live Audio Conference?

This is also an interactive training session conducted through a conference line where attendees will be able to listen to the speaker. However, they cannot see the screen of the speaker. But they can run the slides manually to understand what the speaker is presenting. The PPT is provided to the attendee in advance. These sessions are typically 60-90 minutes long. The participants are allowed to ask questions to the speaker during Q&A time.

What is a Digital Download?

Digital Download includes the access to the recording of the webinar with its handouts. We will send you a link on your e-mail, by which you can download the PDFs& MP4 file and save it on your desktop to play it as per your convenience.

What is a Broadcast?

Broadcast includes the recording of the webinar with its handouts. We will send you a link on your e-mail, by which you can stream the recording of the webinar online.

What is a Transcript?

Transcript is a word to word description of the webinar recording with its handouts in a PDF format.

Do you accept payment via PayPal?

Yes, we do.

Do you accept payment via Credit Cards?

Yes, we do. We accept payments via VISA, MASTER, AMEX & DISCOVER credit cards.

Do you accept payment via Debit Cards?

Yes, we do. We accept payments via VISA, MASTER, AMEX & DISCOVER debit cards.

Do you accept payment via Check or Wire Transfer?

No. Currently we do not accept any payments via Check or Wire Transfer.

How much time does it take to receive the Digital Download link?

We will send you the digital download link on your registered e-mail address within 2-3 business days from the date of your order or from the date of the webinar, whichever is later.

How much time does it take to receive the Broadcast link?

We will send you the broadcast link on your registered e-mail address within 2-3 business days from the date of your order.

How much time does it take to receive the Transcript link?

We will send you the transcript link on your registered e-mail address within 2-3 business days from the date of your order or from the date of the webinar, whichever is later.

How much time does it take to receive the DVD?

We will send you the DVD on your shipping address mentioned in the order within 7-10 business days from the date of your order or from the date of the webinar, whichever is later.

How much time does it take to receive the Flash Drive?

We will send you the flash drive on your shipping address mentioned in the order within 7- 10 business days from the date of your order or from the date of the webinar, whichever is later.

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