Measuring HR has become an important topic. For many organizations, the cost of labor has become the single biggest expense. Yet too often decisionmakers are at a loss as to what should be measured, when they should be measured, how they should be measured, and so forth. There are a staggering number of choices of HR metrics that could be used. Yet not all HR metrics are important or are worth measuring. So, how do you and decisionmakers in your organization identify the best metrics to use, find ways to use the metrics, apply improvement based on the analytical results of examining the metrics, and improve HR decision-making? This webinar session will address that question and others of importance. In this session, attendees will learn about best practice in measuring HR and applying lessons based on experience to what counts on the human side of the enterprise.
- Consider a range of HR metrics that could be used
- Identify the most important HR metrics
- Describe effective ways of calculating and applying the HR metrics
- Review best-practice approaches to managing HR measurement
- How to keep from being overwhelmed by the tendency to measure too much—or the wrong things
- How to zero in on what’s most important to measure
- How to avoid confusion on using metrics
- How to take advantage of metrics for continuous improvement of HR practices
- Consider the range of HR metrics available to be measured
- Isolate the most important and impactful HR metrics without becoming overwhelmed
- Apply the metrics to HR improvement efforts
- Display the metrics effectively with dashboards and scorecards
- Use metrics to energize needs for action
Who Should Attend
Human resource professionals
William J. Rothwell, Ph.D.
William J. Rothwell, Ph.D. SPHR, SHRM-SCP, CPLP Fellow is a Professor in the Masters of Professional Studies in Organization Development and Change program and also in the Ph.D. program of Workforce Education and Development at The Pennsylvania State University. He is also President of his own consulting firm, Rothwell & Associates, and has authored, co-authored, edited, or coedited 127 books since 1987. His recent books since 2017 include Organization Development (OD) Interventions: Executing Effective Organizational Change (Routledge, 2021); Virtual Group Coaching: Process Consultation Reimagined (Routledge, 2021); The Essential HR Guide for Small Business and Start-Ups (Society for...