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Although we usually think about fair housing compliance when talking about leasing, collections and evictions, fair housing compliance affects everything we do, every day, in every part of managing the customer – and future customer – experience. Remembering that fair housing compliance is a function of the impact, and not the intent, of our words and actions, it is critical to examine all advertising and marketing materials, programs, and campaigns to make certain that we do not unintentionally violate the fair housing act. Everything we do - inbound or outbound phone and email campaigns, social media, websites, print materials, outreach programs, resident referral scripts – and every vendor we employ must be in compliance. Join this 90 minutes fast paced webinar of information and ideas you can implement today!
Who Should Attend
On-site and multi-site Property Managers; Marketing and Leasing Directors and Training and Development Professionals.
|Jul 13, 2022||Fair Housing Compliance : Minimize The Possibility of Being Named in a Complaint or Federal Lawsuit||60 Mins||$199.00|
|May 12, 2022||What’s New at HUD? A Mid-Year Review of Fair Housing Compliance Issues||60 Mins||$199.00|
|Apr 20, 2022||Fair Housing Deep Dive: The Impact of Disparate Impact Theory on Fair Housing Compliance||60 Mins||$199.00|