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Although we usually think about fair housing compliance when talking about leasing, collections and evictions, fair housing compliance affects everything we do, every day, in every part of managing the customer – and future customer – experience. Remembering that fair housing compliance is a function of the impact, and not the intent, of our words and actions, it is critical to examine all advertising and marketing materials, programs, and campaigns to make certain that we do not unintentionally violate the fair housing act. Everything we do - inbound or outbound phone and email campaigns, social media, websites, print materials, outreach programs, resident referral scripts – and every vendor we employ must be in compliance. Join this 90 minutes fast paced webinar of information and ideas you can implement today!
Webinar Objectives
Webinar Highlights
Who Should Attend
On-site and multi-site Property Managers; Marketing and Leasing Directors and Training and Development Professionals.
Date | Conferences | Duration | Price | |
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Apr 24, 2024 | Fair Housing Pitfalls for Maintenance Professionals to Avoid While Managing the Customer Experience | 60 Mins | $199.00 | |
Mar 20, 2024 | Fair Housing Compliance for the Violence Against Women Act (VAWA), Domestic Violence, Crime Free and Nuisance Laws. | 60 Mins | $199.00 | |
Feb 21, 2024 | Update on Section 504 Compliance Rules | 60 Mins | $199.00 | |
Jan 24, 2024 | 2023 Fair Housing Year in Review and a Peek at What's on the Horizon | 60 Mins | $199.00 | |
Dec 07, 2023 | Disagreements, Disrespect and Discrimination: How to Ensure Fair Housing Compliance in All of Your Communications | 60 Mins | $199.00 | |
Sep 20, 2023 | Creating a Fair Housing Friendly Customer Experience with Your Maintenance Team | 60 Mins | $199.00 | |
Jul 13, 2023 | "Two Persons Per Bedroom Is the Law"- and Other Fair Housing Compliance Myths! | 60 Mins | $199.00 |