Telehealth & Behavioral Health: Coding, Compliance, and Cashflow in 2025

Each year there are significant coding updates that affect Behavioral Health billing, coding, and reimbursement. These changes can have a significant impact on behavioral health providers and organizations of all sizes. Diagnosis code changes take effect on October 1st annually and CPT code changes take effect on January 1st of each year. It is imperative that your organization understand what the behavioral health coding changes entail, the reimbursement impact, and the new clinical documentation requirements associated with these codes in 2025. Understanding the many updates is critical to reporting behavioral health services compliantly and obtaining the proper reimbursement for your organization’s services. Today's engaging session will provide you with the latest information needed to successfully navigate Telehealth regulatory compliance in 2025, discuss strategies for maximizing reimbursement, unpack the many clinical documentation requirements, deconstruct Behavioral Health case studies, share best practice tips, and so much more.

Webinar Objectives

Navigating the complexities of Behavioral Health Telehealth coding, billing, reimbursement, and regulatory compliance can be tedious and overwhelming.  The current method for reimbursing Behavioral Health Providers operates as a pay-and-chase model, meaning you get paid for services under the presumption that the Provider represented the services they rendered accurately and in accordance with various regulatory requirements.  When Behavioral Health Providers bill for services, they are reimbursed on a good-faith basis with the expectation that clinical documentation supports the services reported.  This pay-and-chase model creates a false sense of security for Behavioral Health Providers who mistakenly assume because they got paid for something means they are doing everything compliantly.  This assumption could not be further from the truth.  To make matters worse, many health insurance payers routinely implement policy changes to their Behavioral Health Telehealth service lines regarding coverage and reimbursement policies.  

Webinar Agenda

• Discuss the major behavioral health billing and coding updates for 2025
• Dissect the important diagnosis coding guideline updates for behavioral health in 2025
• Highlight important code additions for behavioral health in 2025
• Highlight important code deletions for behavioral health in 2025
• Highlight important code revisions for behavioral health in 2025
• Discuss clinical documentation requirements for behavioral health services in 2025
• Discuss roles and workflows that may be impacted by the behavioral health in 2025
• Outline training and education required to comply with behavioral health billing, coding, and reimbursement updates in 2025
• Outline clinical documentation scenarios to demonstrate proper application of new requirements for behavioral health services in 2025
• Discuss best practice tips for behavioural health billing and coding in 2025

Webinar Highlights

• Recall the major behavioral health billing and coding updates for 2025
• Recognize clinical documentation requirements for behavioral health services in 2025
• Understand roles and workflows that may be impacted by the behavioral health in 2025
• Recognize clinical documentation scenarios to demonstrate proper application of new requirements for behavioral health services in 2025
• Recall best practice tips for behavioral health billing and coding in 2025

Who Should Attend

• Credentialing Specialists
• Enrollment Specialists
• Contracting Specialists
• Operations Leadership
• Practice Administrators
• Office Managers
• Medical Practices, Accountable Care Organizations, Medical Societies, Medical Associations