How to Handle Everyday Multi-Family Management Issues

Best Practices for Property Owners and Managers

This webinar by Paul Flogstad will discuss what a manager or property owner deals with on a daily basis. He'll provide you with a new way of handling these situations. Sometimes managers need fresh ideas on how to handle these issues. During the webinar, Paul'll provide fresh new ideas that you can use every day. Residents aren’t always on their best behavior and one must document the infractions so that your property provides safe and peaceful enjoyment for everyone.

Webinar Objectives

• What can I do with a resident who is a hoarder?
• How do I handle resident harassment and bullying?
• What do I do about pets and companion/service animals?
• How do I handle unauthorized residents?
• Subleasing?
• What do I do with pet infraction’s?
• I have parking violations-now what?
• Damages found during inspections.
• Drugs – smoking weed, now what?
• How to handle noise complaints.
• How about amenities violations?
• Communication documentation
• Texting documentation.
• What tools do I need?   
• Rules on Assistance animals

Webinar Agenda

During this webinar, Paul will discuss some other reasons for bullying that may not be apparent such as transitioning into an assisted living community can be stressful for some, and new residents may feel a sense of powerlessness moving into a more supportive, communal environment. Therefore, they make seek out a way to demonstrate some form of control..

Residents may also live with certain health conditions, which may contribute to aggressive behavior.

Webinar Highlights

This webinar covers many of the common issues facing property managers and property owners today. Paul will go over on how to correctly document various tenant violations and strategies and techniques for documenting and solving resident violations. He'll are assistance animals and the latest rulings on verification. This has been a “hot topic” recently and you will receive guidance and what to do.

All of these problems are a daily occurrence at most properties. This webinar will give you fresh ideas to deal with the issues and the residents involved. You will learn to not run afoul of fair housing issues when dealing with these situations.

Correct documentation of the various violations is key. Paul will discuss what proof is needed when one has to go to court to evict a tenant.

Who Should Attend

• Owners
• Property managers
• Maintenance staff
• Housing Authorities
• Compliance Staff
• Developers