November 18, 2020




120 Min


Paul Flogstad

All About HUD and other Guidelines
Trending 11/18/2020

In public housing, even the most ordinary, everyday tenant issues can land you in serious legal trouble. And if you don’t respond properly, Fair Housing Act violations can cost you hundreds of thousands of dollars, including claims for compensatory damages and attorney fees. Therefore, it behooves all property owners, managers, maintenance staff, and even leasing agents to learn all there is to know about fair housing to stay compliant and avoid costly penalties.

Join nationally recognized fair housing expert Paul Flogstad in this power-packed Boot Camp where he will cover all of the basics of fair housing. He'll cover the basics of fair housing including the protected classes. In the boot camp, Paul will also include a section on fair housing for maintenance staff. Over 62% of complaints to HUD are related to maintenance issues. Other topics include the latest updates to criminal screening, reasonable accommodation and service/companion animals, disparate impact, and limited English proficiency.

The ultimate goal of this session is to provide you the information so that you may avoid a fair housing complaint. These complaints could result in penalties and court judgments running into thousands of dollars. By having this knowledge you will avoid the complaints and treat all of your tenants fairly.

Webinar Objectives

The objective of this webinar is to provide attendees with a better understanding of fair housing laws and how they affect property managers and owners on a daily basis. These include:

  • What are the seven protected classes?
  • Who enforces fair housing laws?
  • What to do if I have a complaint filed against me.
  • What are the reasonable accommodations and modifications?
  • How do I handle requests for service/assistance animals?
  • What can I ask when screening an applicant?
  • What is an individualized assessment concerning criminal screening?
  • How do I handle maintenance requests?
  • Many other tips on typical questions that come up on a day to day basis.

Webinar Highlights

Attending this boot camp will not only sensitize you to everyday tenant issues that can land you in serious legal trouble for Fair Housing Act violations but also equip you with the best tools and strategies to formulate effective solutions to combat these issues. Most importantly Paul will talk on how to document your actions and what needs to be in a tenant file to be in compliance with fair housing laws. It will include the latest rulings from HUD.

Who should Attend

  • Owners
  • Property managers
  • Maintenance staff
  • Housing Authorities
  • Compliance Staff
  • Developers


Webinar Planet Speaker Paul Flogstad

Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training. Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies. He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public. He also conducts research analysis for impediments to fair housing for grantees of federal CDBG funds. Most recently, he has been a consultant to the City of Sioux Falls and the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues. For over twenty years was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs. Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing